Privacy Policy.
How CHR FREEZE DRYING LLC collects, uses, and protects information from clients and website visitors.
1. Information We Collect
We collect information you provide directly and information collected automatically when you use this website.
Information You Provide
- Contact information — your name, email address, and telephone number when you file a work order, call the yard, or correspond with us.
- Inquiry content — details of your demolition, excavation, drilling, paving, or specialty inquiry, including the scope you select and the site you describe.
- Project and site information — addresses, access notes, structure descriptions, and details needed to quote and schedule work.
- Transaction information — details needed to write, execute, and document a work order or contract.
Information Collected Automatically
- Log data — IP address, browser type, referring page, and timestamps recorded by standard web-server logs.
- Usage data — pages visited and interaction events used to understand how the site performs.
- Cookies and similar technology — limited cookies needed for site function; see Section 6.
2. How We Use Information
- Responding to work orders, scope inquiries, and site scheduling.
- Quoting, executing, and supporting demolition and site-work contracts.
- Verifying site conditions and scheduling utility locates where required.
- Maintaining work tickets, site files, and project records.
- Operating, maintaining, and improving the website and the yard's operation.
- Communicating with you about quotes, schedules, and job notices.
- Detecting, preventing, and addressing fraud, misuse, or unlawful conduct.
- Complying with legal obligations, including permit, insurance, and recordkeeping requirements.
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers — hosting, communications, haulers, and disposal vendors who process information on our behalf under contractual obligations.
- Utility and locate services — where site work requires utility marking before digging or demolition.
- Professional advisors — attorneys, accountants, and insurers, where needed to operate the business.
- Authorities and regulators — where required by law, permit condition, or legal process.
- Business transferees — in connection with a merger, sale, or reorganization of the company, subject to this Policy.
4. Work Orders and Site Records
Work orders, site tickets, schedule records, and correspondence are kept to complete your job and maintain required business records. Job files and contract records are retained per applicable law and our insurance requirements.
5. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy — to execute contracts, keep required business and tax records, comply with law, and resolve disputes. Inquiry correspondence is retained for a reasonable business period; contract and job records are retained for the periods required by applicable law.
6. Cookies and Tracking
This website uses a limited set of cookies and similar technologies necessary for site function and basic performance measurement. We do not use advertising trackers or sell browsing data. You can configure your browser to refuse cookies; some site features may not function as intended where cookies are disabled.
7. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction — including secure handling of site files and contract records. Correspondence handled by email passes through our mail providers; no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of information, subject to legal retention obligations.
- Opt out of non-essential communications.
To exercise these rights, contact us at m.okafor@chrfree.shop or +1 731 727 0199. We will verify your identity before acting on a request.
9. State Privacy Notices
Residents of states with comprehensive privacy statutes may have additional rights under applicable law, including rights to know, access, correct, delete, and opt out of certain processing. We do not sell personal information and do not engage in targeted advertising based on cross-context behavioral data. Where a state law grants additional rights, we honor them as required.
10. Children's Privacy
This website is directed to businesses and adult clients. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
11. Third-Party Links
This site may contain links to third-party websites, including map, mail, or telephony functions. We are not responsible for the privacy practices of third parties; their policies govern information you provide to them.
12. Changes to This Policy
We may update this Policy from time to time. The current version will be posted on this page with an updated effective-date marker. Continued use of the website after a change constitutes acceptance of the revised Policy.
13. Contact Us
Questions about this Privacy Policy or our information practices:
- CHR FREEZE DRYING LLC
- 6277 State Route 751 SW, Stone Creek, OH 43840, United States
- Email: m.okafor@chrfree.shop
- Phone: +1 731 727 0199